Incidents | Thor Commerce Incidents reported on status page for Thor Commerce https://status.thorcommerce.io/ en Login Provider is down https://status.thorcommerce.io/incident/965812 Thu, 16 Jul 2026 10:38:00 -0000 https://status.thorcommerce.io/incident/965812#32064211dcc2a235ac4573fbb51c8b9085df53641bff53fdb39c497d99e411a4 Login provider has deployed a fix. All systems are operational again. Login Provider is down https://status.thorcommerce.io/incident/965812 Thu, 16 Jul 2026 08:35:00 -0000 https://status.thorcommerce.io/incident/965812#8ee2089dbf8a429aa25a242fd7be76aaabf1e03b155f529202c38fd1eb779c39 External login provider has acknowledged the issue and are working on a fix. See: https://status.workos.com/ Login Provider is down https://status.thorcommerce.io/incident/965812 Thu, 16 Jul 2026 08:33:00 -0000 https://status.thorcommerce.io/incident/965812#9c282d935a80d294527f97550620eb94a54b61ec406fc82584c04085b559e7f2 Our external login provider WorkOS is currently experiencing issues, this means that API keys and dashboard access is limited at the moment. All unauthenticated requests (Storefront) remains unaffected. All APIs are operational. Dashboard access is impacted. Dashboard is unavailable https://status.thorcommerce.io/incident/817867 Tue, 03 Feb 2026 20:19:00 -0000 https://status.thorcommerce.io/incident/817867#6e9bec571f8b422e4bd9d2e09ae4525686cd06c301b966a417899ce28e99f174 The dashboard is operational and working normally for the majority of users. We have not yet identified the root cause of the issue and are continuing to investigate to ensure stability and prevent recurrence. Dashboard is unavailable https://status.thorcommerce.io/incident/817867 Tue, 03 Feb 2026 20:10:00 -0000 https://status.thorcommerce.io/incident/817867#bd800373e4f27c7dcc853ed33b4eb0b6bbc2f455d5b19f6691f02a6bd1fd4f5a Dashboard is currently unavailable for all users. We are working on fixing the issue. GraphQL apis is not affected.